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Legal

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU.

These terms and conditions apply to the purchase and sale of products and services through roguekeeper.com (referred to as the “site”). By placing an order for such products and services, you agree to be bound by and accept these terms and conditions. If you do not agree to these terms and conditions, you should not obtain products or services from this site. These terms and conditions are subject to change by Rogue Goalkeeping Equipment (referred to as “us” or “we”) without prior written notice at any time, in our sole discretion. The latest version of the terms and conditions will be posted on this site, and you should review these terms and conditions prior to purchasing any product and services that are available through this site. These terms and conditions are an integral part of the Site Terms of Use that apply generally to the use of our site. You should also carefully review our Privacy Policy before placing an order for goods or services through this site.

Order Acceptance and Cancellation

We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is canceled you will receive a prompt refund credit to your account. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

Once an order has been placed, it cannot be canceled unless the shipment is unavoidably delayed. In such a case, if you request that we cancel your order, we will cancel the order. If we cancel your order and your credit card has been charged, we will promptly credit the charge(s) back to your account.

We are a retailer to end user customers and do not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products and services which are offered on our site.

We make every effort to maintain the availability of our site. However, should we experience technical difficulties, we are not responsible for orders that are not processed or accepted.

Payment Terms and Sales Taxes

Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us prior to our acceptance of an order.

We accept Google, Discover, MasterCard, Visa, American Express, and PayPal for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

All payments must be in United States dollars. Current billing address and phone information must be included with every order. You agree to pay interest on all past-due sums at the highest rate allowed by law. We retain a security interest in the products and all proceeds thereof until the full purchase price therefore (including taxes and additional charges) has been paid.

Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below.

Changes in Products and Pricing

We are constantly updating and revising our offerings of products and services, and we may discontinue products and services at any time without notice. To the extent that we provide information on availability of products or services, you should not rely on such information, and we will not be liable for any lack of availability of products or services that you may order through our site.

All pricing for the products and services available on our site is subject to change. For all of our prices and products, we reserve the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.

Shipping Policy

Please note the posted shipping time frame is listed on the individual product page and may vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization. The posted shipping time frame may also be delayed based upon availability from the manufacturer. Unless noted on the product page or cart page, most items ship from our warehouse within 2 business days (Standard Shipping) or 1 business day (Expedited Shipping).

We offer a variety of shipping options to meet your shipping needs. We use only premium carriers, such as UPS, FedEx and USPS, with various delivery options available for many items. You will have the option to choose standard or expedited shipping delivery at checkout, but we determine which carrier will deliver your products. Please note that expedited shipping may not be available for all orders, such as oversized items. The specific delivery options for your order will be displayed at checkout. All shipping prices are quoted in United States dollars. No C.O.D. orders can be accepted.

All orders are sent delivery confirmation. In other words, if we can confirm delivery of the order to the address provided, we will not refund any lost or stolen orders.

There may be occasional delays beyond the posted order processing time. If the delay is more than 3 business days, we will send you an e-mail message notifying you of the delay. If the delay will be less than 10 business days, we will ship the product as soon as it is received. If your product is on backorder for more than 30 business days, we will send you an e-mail message asking if you want to cancel the order. If you do not advise us that you would like to cancel the order, we will keep the order active and continue to send you inquiries every 15 business days until the order is cancelled or delivery occurs.

These shipping terms are accepted by you by placing an order with us.

Advertising Disclaimer and Trademarks

The descriptions of products and services that are posted on our site are the representations of our products. We are not responsible for the accuracy of such descriptions, nor are we responsible for typographical, pricing, product information, advertising or shipping errors.

In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information we shall have the right to refuse or cancel any orders placed for products or services listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card account in the amount of the charge.

All trademarks and registered trademarks relating to products and services available through our site are the sole property of Rogue Goalkeeping Equipment or their respective owners. Photographs are provided courtesy of the respective manufacturers.

Limited Warranty & Limitation of Liability

Rogue Goalkeeping Equipment (roguekeeper.com, RGE), 1482 Whitworth Cove, Southaven, MS 38671, warrants its products to be in conformance with its own specifications and to be free from defects in materials and workmanship under normal use and service. RGE’s obligation shall be limited to repairing or replacing, at its option, free of charge, any product that is proved not in compliance with RGE’s specifications or proves defective in materials or workmanship. RGE shall have no obligation under this limited warranty or otherwise if the product is altered or improperly used. For warranty service, contact RGE’s Customer Service at info@roguekeeper.com to obtain a Return Authorization Number.

Damage or defects resulting from accident, fire, storm, water, negligence, misuse, vandalism, lightning, acts of God, or any other cause external to the equipment or not directly under the control of the RGE are specifically excluded from this warranty.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. IN NO CASE SHALL RGE BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SIGCOM’S OWN NEGLIGENCE OR FAULT.

RGE does not represent that the products it sells may not be compromised or circumvented or that the products will prevent any personal injury or  that the products will in all cases provide adequate protection. Customer understands that a properly installed and maintained product may only reduce the risk of personal injury or a guarantee that such will not occur as a result. CONSEQUENTLY, RGE SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE ADEQUATE PROTECTION. HOWEVER, IF RGE IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGE ARISING UNDER THIS LIMITED WARRANTY OR OTHERWISE, REGARDLESS OF CAUSE OR ORIGIN, RGE’S MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE COMPLETE AND EXCLUSIVE REMEDY AGAINST RGE. This warranty replaces any previous warranties and is the only warranty made by RGE on this product. No increase or alteration, written or verbal, of the obligations of this Limited Warranty is authorized.

Return Policy

Most of the products and services available through our site are covered under the manufacturer’s warranty. If applicable, manufacturer’s warranties apply from the date of shipment.

We are committed to working with you to ensure that every product under warranty performs to the manufacturer’s specifications. We offer a 10 day return policy on selected items based on the manufacturer’s return policies. No returns will be accepted and all sales are final on closeout items. To return products, you must e-mail our Customer Service Department at info@roguekeeper.com to obtain a Return Merchandise Authorization (RMA) number before shipping your product. NO returns of any type will be accepted without an RMA number. For faster service, please have the following information when emailing for an RMA number: customer name, invoice or order number, SKU number, and nature of the problem. If a refund is made, it will be made in U.S. Dollars and no consideration will be given to any fluctuation in applicable exchanges rates that may occur between the time of purchase and the time any refund is credited.

To expedite the processing of your refund or credit, we ask that products be returned within 5 days of the date that we issue the RMA. All returned products MUST be 100% complete, contain ALL original boxes and packing materials. You are responsible for shipping charges on returned items; we will match your shipping method on your replacement or exchange item(s). You must insure the shipment or accept the risk of loss or damage during shipment. We strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.

If your order arrives in a damaged condition, save the merchandise AND the original box and packing it arrived in, and notify us immediately to arrange for a carrier inspection and a pick up of the damaged merchandise.

DEFECTIVE returns can be returned directly to us within 10 days from the invoice date for, at our discretion, credit, replacement or exchange. Manufacturer restrictions do apply.

NON-DEFECTIVE returns can be accepted directly by us within 10 days from the invoice date for, at our discretion, credit or exchange. All NON-DEFECTIVE returns are subject to a 20% restocking fee. You may return product(s) for credit or exchange only if the sealed package containing the product(s) is unopened.

Questions regarding our warranty and return policies should be addressed via e-mail to info@roguekeeper.com or by regular mail to R.G.E. P.O. Box 483, Horn Lake, MS 38637

These policies set forth your sole and exclusive rights with respect to return of products and services that you may purchase through our site.

Privacy and Customer Information

We are committed to protecting your privacy. To make your shopping experience more convenient, we gather information about you. We maintain the privacy of your information using security technologies and adhere to policies that prevent unauthorized use of your personal information.

Service and Support

All requests for technical service and support with respect to the products and services available through our site should be made directly to the manufacturer in accordance with their terms and conditions as set forth in the manual and relating information accompanying their products. Should you have any other questions or concerns, you should contact us by via e-mail to info@roguekeeper.com or by regular mail to R.G.E. P.O. Box 483, Horn Lake, MS 38637. We will do our best to help you; however, we cannot guarantee that every problem will be resolved to your satisfaction.

Except as explicitly noted on this site, the services available through this site are offered by Rogue Goalkeeping Equipment, located at 1482 Whitworth Cove, Southaven, MS 38671. Our telephone number is 901-201-8280.

Force Majeure

In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and service available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.

Entire Agreement

These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof and supersedes all prior agreements and understandings of the parties with respect thereto. These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with site is in conflict or inconsistent with these terms and conditions, these terms and conditions shall take precedence.

Governing Law and Statute of Limitations

This site (excluding linked sites) is controlled by us from our offices within the State of Mississippi, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Mississippi, by accessing this site both of us agree that the statutes and laws of the State of Mississippi, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the Mississippi State Courts located in Desoto County, Mississippi, and the United States District Court for the Northern District of Mississippi with respect to such matters.

Any cause of action brought by you against us or our Affiliates must be instituted with one (1) year after the cause of action arises or be deemed forever waived and barred.

We make no representation that the products and services available through our site are appropriate or available for use in locations outside of the United States, and accessing them from territories where such products and services are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.